Zip file issue


New member
I've received a zip file (that the recipient tells me has a password on it), I have a windows 7 machine (no idea what machine he created the zip on) and I've right clicked the zip file, and selected "extract all", it then prompts for a destination folder so I select a folder (still haven’t been prompted for a password here), and then I just get error messages....
"An unexpected error is keeping you from copying the file..... "
Error code 0x80004005: Unspecified Error.
Any idea would the issue could be? Could it be to what they used to zip the file in?