jobuca said:
Thanks jobuca for trying to help. I really thought the thread you linked me to would do the trick. That is the exact problem I am having, and my registry entries were formatted "wrong". But even after making the indicated changes to the registry entry, the problem persisted.
Of course this goes back to a bigger problem I am having with ATI support. I called about this issue almost 3 weeks ago. Per their request I followed up with an e-mailed trouble report and the problem was "escalated". To date I received no response from the escalation. However my calls to inquire to the status of my issue have been met with these 3 successive responses:
1) reinstall ATI software
2) reinstall ATI software and some of the software on your computer (quicktime, real player, printer software, etc.)
3) Reinstall everything from scratch.
I refuse to accept this as "techinical support". Technical support is fixing a problem WITHOUT reinstalling. Obviously reinstalling an OS from scratch would fix 99% of software config issues. But I shouldn't have to do that if I receive competent technical support from the vendor. I have conitnued to maintain with ATI that the issue seems to be registry related. Specifically, I think it is related to the registry "clean-up" they requested in association with my reinstalling the ATI software to fix my original scheduling issue. I have made numerous requests for a .reg file to be sent with the necessary and correct entries for the entire X10 remote subsystem. I have also asked to validate the files and their version involved in the remote's subsystem.
But as I said, to date I have received no response to my submission, status queries, or update requests. At least I am hopeful that with information such as you linked me to jobuca, I may be able to find an answer someday on this board without having to reinstall from scratch.