Computer illiterate people.

FarENheiT

FarENheiT

New member
Haha, I have encountered yet another dumb beeatch at my work today (I'm a network admin at a financial institution). She's the secretary for the president and vice president of the company. She has a rolodex program on her computer and it saves the cards into a file on the network. WELL, she thought she was adding a new entry to it, and instead she created a new card file instead and overwrote the old one. She's telling me how she know's she didnt do anything to erase it and all she did was add a new entry to it. But magically, it was overwritten today (the timestamp on the file proves it). Well, thinking of our backup system, I "could" restore the backup from last night and her rolodex file would be there. I talked to the VP here and she says, "Absolutely not!" See, if I restore the backup from last night, all the valuable information saved today would be gone. So I relay this information to the secretary and she starts going nuts. "That file is important! I cant get it back any other way! This is so important to the company!" She's all up in my face trying to convince me of how important her one card file is, and I'm not really hearing it. See, maybe I would be sympathetic to her situation, but she is not a nice lady. She thinks she's Queen Bee of the office. Always trying to boss me around and other people. She's just a secretary. I mean, secretaries are important people and serve an important function in the office, but she takes her job to another level. So I'm chuckling inside a bit because theres really nothing I can do. "Well I'll just talk to the VP myself and we'll see about my file then!" Well ok, but the VP will tell you the same thing. "We'll see." Yes we will. I dont get it, this secretary told me she's done this same thing before. I dont know why she thinks we'll get rid of a half a day's worth of information just for her little card file. That doesnt make sense. Oh well, it just kinda pisses me off and makes me laugh at how these people think. Maybe now she'll learn her lesson....well probably not...

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"You gotta get in where you fit in..."

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I work as a computer technician, and I get a LOT of that! If I got a pound for every time a file just dissapeared, without the user doing anything, I would be one very rich man! :D
 
You could explain how you could restore to an identical sorta server (if they purchased one) and grab that file off. A nice $3-4 grand investment. At my work, we have like 10-12 of the same types of servers, so we have done this in the past using old servers that could be used as temp file restores. Overall, a pain in the ass just for one file that a user is too stupid to handle correctly. You could then, after fixing it, also make a backup directory somewhere and copy that file up, so next time, no restore is neccassary. I have like 12 users I do this for, because they cannot handle a computer. I hate users, no?


Bschuler
 
Ahhh, tell me about it!

Fortunately, i am lucky cause i am a Unix
sys/net admin, so if somebody is openminded
enough to lear working with Sun's and SGI's,
they are not so bad after all.

The funny thing is when i started!
People have a tendency that, if something
doesnt work, they try againg HARDER!
If you get a paper jam, DONT try to fix it
with a metal letter opener! Ahh, printers!
Try people who dont remove the strip on the
cartrige, you know, the onw that STOPS ALL
INK POWDER FROM FALLING out! The powder HAS
to "fall" on the magnetic drum...blablabla...

And the coffe on the keyboard...
Its this a "querty" board? Just press on the
"Q" and the thing is so stuck in glazed sugar
that when you press q, qwerty speels out!

"Oh, buy the way, i spilled "some" coffe..."
Some??? I got a thermos that doenst hold that much!

Ahhh... Its good to talk aboout it though!

Thanx guys, i really appreciate the lending ear!
 
Hehe ... I wonder how many of us here are computer technicians ? I am working at a College with about 800 workstations. Jeez - some of the STAFF there, let alone students, seem to have real problems grasping even the most basic I.T. concepts. I totally sympathise(sic?) with you FarENheiT - its never the users fault is it?

"Oh yes, I'm sorry - I forgot to say that the computer will often delete huge portions of its operating system, because it knows that you are secretly after a new computer..." - I dont think so pal :-)

I am hopefully gonna break away from that general crap and do my Cisco CCNA and my Microsoft MCSE, and get into some sweet stuff. That said, I wouldnt mind taking MasterGoa's route - I own an SGI Indy - SGI's totally rock in every sense of the word. Stable, fast, easy to use and they look cool :-)

Speaking of the coffee thing... I know a story about that. Bear with me ... this is turning into a huge post :-)

"One of the guys I work with was called up to the Marketing department one afternoon - the lady phoned and said that her keyboard had stopped working, and she needed it fixing. So he goes up to look at the keyboard... he presses a few keys, nothing. He asks her if she had done anything that might break it - she says she hasnt done anything. He knows its not working so agrees to go and fetch her a new one, so he unplugs the old one, goes to move it, and coffee just pours from the keyboard all over her desk...."

Hehe ...
 
backup as usual...
restore old one...
get file...
restore last backup...
get free sex :D
 
Yup, been there done that..

Though, i have to admit, as much as them iliterate people are a real pain...

There's nothing worse than a boss or IT manager above you who's a thick-headed know-it-all... especialy when trying to explain to them a new method or concept...

age won't give us grey hairs, or make it fall out... iliterate people will :)
 
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