Backup System Pricing

confusedsoul

confusedsoul

New member
The contracting company my sister works for is being quoted a hybrid backup solution and came to me looking for my opinion on pricing/setup.

I don't know much about cloud backup/support pricing so wanted to get some more opinions. Hows it look?


 
There are a couple of missing variables like what is being backed up, but it appears they want a onsite NAS backup with an additional offsite backup?

Right off the bat I will tell you the offsite backup is about 5 times the current Amazon S3 rate. Also, at $215 for a 3TB NAS device, that's about $100 for a 3TB drive leaving just $115 for the NAS unit and markup. That's gonna be your crappy bottom of the barrel unit with hideous transfer speeds.

This looks to be a small company? File backups or system/server backups? Acceptable downtime? Any databases like SQL?
 
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DigitalDemon said:
There are a couple of missing variables like what is being backed up, but it appears they want a onsite NAS backup with an additional offsite backup?

Right off the bat I will tell you the offsite backup is about 5 times the current Amazon S3 rate. Also, at $215 for a 3TB NAS device, that's about $100 for a 3TB drive leaving just $115 for the NAS unit and markup. That's gonna be your crappy bottom of the barrel unit with hideous transfer speeds.

This looks to be a small company? File backups or system/server backups? Acceptable downtime? Any databases like SQL?
Click to expand...

Actually this is what has been recommended to them. I will have to find out more in regards to what their current backup solution is. I highly doubt she knows if they use an SQL database but will ask just in case.

I did think the 3TB NAS backup seems pretty cheap.

The company is small by most standards. I am guessing (until I speak with her) this is server only backup and am not sure if they have more than one.

They have IT support through the company which is quoting this.
 
If they are using outside IT support, then it may be better for them to just eat the costs. Cheaper options usually require somebody on hand for recovery. The IT company may not also support or agree to a self provided backup solution.

Otherwise, you could easily just use the default windows server backup with task scheduled backups. Backup to a local spare drive, then use a program like syncback pro to upload to a NAS device and an online storage provider like Amazon S3. OneDrive, Google Drive, Dropbox also work if they got the space, installed on many computers you could probably drop the NAS as well.
 
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confusedsoul said:
The contracting company my sister works for is being quoted a hybrid backup solution and came to me looking for my opinion on pricing/setup.

I don't know much about cloud backup/support pricing so wanted to get some more opinions. Hows it look?


Click to expand...

There is no part of this quote that can remotely be considered "cloud backup"

I have some other issues with this quote, too.

1) They are marking up the hardware costs. A 3TB NAS is a <$200 device one NewEgg; they're probably making about $50-$60 on the hardware itself. You're going to make money on the support and install, it's kind of greedy to markup hardware, too, especially if you are charging them upfront and not invoicing it.

2) I assume since they mention StorageCraft they are referring to ShadowProtect. I know this because my company deploys ShadowProtect at all of our clients. A single license of ShadowProtect 5 Virtual with Std support and one year of maintenance is $395. In fact, StorageCraft NEVER charges a monthly fee, it's a one time charge. They also don't mention how many licenses.

3) As far as off-site backup, I'm not a fan of paying a company to host it off-site on their hardware, I'd prefer to use a cloud solution or have my own DR server off-site to backup to. But at $360/yr it's not the biggest crime on this quote.

4) The installation price is inline with what it should be, it's the only part of this quote that I don't have a problem with.

It would help if I knew how big their company was and how many servers or VMs they are running.
 
Shadowless said:
There is no part of this quote that can remotely be considered "cloud backup"

I have some other issues with this quote, too.

1) They are marking up the hardware costs. A 3TB NAS is a <$200 device one NewEgg; they're probably making about $50-$60 on the hardware itself. You're going to make money on the support and install, it's kind of greedy to markup hardware, too, especially if you are charging them upfront and not invoicing it.

2) I assume since they mention StorageCraft they are referring to ShadowProtect. I know this because my company deploys ShadowProtect at all of our clients. A single license of ShadowProtect 5 Virtual with Std support and one year of maintenance is $395. In fact, StorageCraft NEVER charges a monthly fee, it's a one time charge. They also don't mention how many licenses.

3) As far as off-site backup, I'm not a fan of paying a company to host it off-site on their hardware, I'd prefer to use a cloud solution or have my own DR server off-site to backup to. But at $360/yr it's not the biggest crime on this quote.

4) The installation price is inline with what it should be, it's the only part of this quote that I don't have a problem with.

It would help if I knew how big their company was and how many servers or VMs they are running.
Click to expand...

One physical server. Not sure on VM's. Doubt my sister will know either.
 
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