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Old Jan 3, 2022, 03:17 AM   #1
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and23
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Default Is my Seasonic Tx-850W going bad? Shutdown once

Hi my pc: 10850K stock 4800mhz

2x16 GB DDR4 GSKILL 3000mhz XMP

Seasonic Tx-850 Ultra Titanium

Gigabyte Rtx 3090 Gaming ( 2x8pin,2 separate pcie cables )

Asus Z490 Maximus

1 TB SSD


4 days ago…i launched Metro Exodus and during advertisement part,my pc just shutdown. I rebooted again and its fine again.

Happened after launching game on intro advertisements part.

My question is. It was psu issue or maybe other hardware?

I remember that when pc goes off ,pc case lights flickered for a second and then turned off completely. That flicker not happens when i shutting down pc manually.
I have checked to ON in bios: Automatic restart after power loss.

Also monitor flickered 10 seconds after shutdown.


In my room i had laptop on connected to other power cord in this moment, and in eventlogs there was not log about power mode changing to battery.So i think power was on in house. Also router plugged to wall dont turned off, because WIFI was active on laptop ,though.



Ok i am running now game and no shutdowns. Happened once 4 days ago. Also i have pc until march 2021 and thats like today never happened.

Is psu going just bad,rma or what you recommend for me. Thank you

It's not overcurrent protection getting triggered.
That causes complete shutdown of PSU needing power cycling to clear it.
I don’t have to flip switch.
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Old Jan 3, 2022, 03:33 AM   #2
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How old is the PSU?
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Old Jan 3, 2022, 03:38 AM   #3
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Psu i bought in february 2021, so its new i will said.
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Old Jan 3, 2022, 03:39 AM   #4
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Seems to be anything. Not sure if it is PSU and you didn’t have the same problem again. Wait and see if it happens again and then we can help you diagnose.
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Old Jan 3, 2022, 08:28 AM   #5
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Quote:
Originally Posted by and23 View Post
Psu i bought in february 2021, so its new i will said.
In my experience those shutdowns are always PSU related. I could reproduce it easily on AC: Odyssey for some odd reason.

Have you tried any other demanding games?
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Old Jan 3, 2022, 09:13 AM   #6
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Ok I'll bite...

Random Shutdowns are caused by one of two things.

1.) Power Related.
2.) Overheating

First question, was it only Metro where this occured??? If it is more then likely its not power. If it has occured in other games then possibly it could be power.
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Old Jan 3, 2022, 09:46 AM   #7
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So i have pc since 2021 february. I tested for many hours:
1.3dmark port royal, time spy,fire strike
2.control
3.metro exodus enhanced
4.call of duty vanguard
5.quake 2 rtx
6.serious sam 4
7.battlefield 5
8.Unigine Heaven Extreme
9.Crysis 1,3 Remastered

No single shutdown. First shutdown happened 4 days ago when i started and launched Metro Exodus in advertisement intro part. Not happened again since.
Thats all.

Any ideas?
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Old Jan 3, 2022, 09:57 AM   #8
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Quote:
Originally Posted by Hapatingjaky View Post

First question, was it only Metro where this occured??? If it is more then likely its not power. If it has occured in other games then possibly it could be power.
I had a similar situation years ago that only affected one game that turned out to be a dying PSU. System randomly was just turning off but it would happen with only one of the games I was testing with, Dragon's Dogma. I can't remember all the other games I tried but there were at least 10, but I could only reproduce the shutting off with DD. Replaced the PSU and the problem went away.

So for some reason only certain games will sometimes expose a failing PSU.
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Old Jan 3, 2022, 10:15 AM   #9
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Quote:
Originally Posted by Meteor_of_War View Post
I had a similar situation years ago that only affected one game that turned out to be a dying PSU. System randomly was just turning off but it would happen with only one of the games I was testing with, Dragon's Dogma. I can't remember all the other games I tried but there were at least 10, but I could only reproduce the shutting off with DD. Replaced the PSU and the problem went away.

So for some reason only certain games will sometimes expose a failing PSU.
But how often you had shutdowns? I had one shutdown in 7 months in this game.
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Old Jan 3, 2022, 10:18 AM   #10
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Quote:
Originally Posted by and23 View Post
But how often you had shutdowns? I had one shutdown in 7 months in this game.
It started off as rarely, once in a while. But over time (couple months) it grew to happening pretty much any time I would try to play Dragon's Dogma.

RMA'd the PSU and when I replaced it in the PC the problem completely went away.
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Old Jan 3, 2022, 10:24 AM   #11
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Maybe check Assassin Creed Odysey i bought that game in past. ?
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Old Jan 3, 2022, 10:29 AM   #12
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Since it only happened once so far could be a fluke, but just be prepared for it to get worse if the PSU is defective.

If it were me I would play as much Metro Exodus as I could right now to try and reproduce the problem. If it happens again I would first try to borrow another PSU to test with and try to confirm that's the culprit, and if it stops happening with a different PSU, then RMA the faulty PSU.
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Old Jan 3, 2022, 10:33 AM   #13
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Quote:
Originally Posted by Meteor_of_War View Post
Since it only happened once so far could be a fluke, but just be prepared for it to get worse if the PSU is defective.

If it were me I would play as much Metro Exodus as I could right now to try and reproduce the problem. If it happens again I would first try to borrow another PSU to test with and try to confirm that's the culprit, and if it stops happening with a different PSU, then RMA the faulty PSU.
Thats why i launched again maybe 200 times Metro to reproduce issue and still no shutdown. Weird?
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Old Jan 3, 2022, 10:56 AM   #14
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So then could just be a fluke occurrence.

Until it starts happening again, I wouldn't worry too much about it. Just keep in mind the consensus here suggests the issue you described is most likely PSU related.
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Old Jan 3, 2022, 11:14 AM   #15
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Quote:
Originally Posted by Meteor_of_War View Post
So then could just be a fluke occurrence.

Until it starts happening again, I wouldn't worry too much about it. Just keep in mind the consensus here suggests the issue you described is most likely PSU related.
Yes i understand. But thinking of that way every psu on world can be faulty after some time of use. But yes i know what you mean of course.
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Old Jan 3, 2022, 12:39 PM   #16
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Quote:
Originally Posted by Hapatingjaky View Post


Ok I'll bite...
Yeah, keeping an eye on this one.
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Old Jan 3, 2022, 03:24 PM   #17
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Tommorow i will test first time Cyberpunk 2077 and Watch Dogs Legion and i will post if any issues But thank you all for help and replies.
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Old Jan 3, 2022, 05:30 PM   #18
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I can't believe I'm doing this again.....
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Old Jan 3, 2022, 07:41 PM   #19
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Since the issue in quesiton is not reproduceable I would say its not a hardware issue with the PSU. Re-running Metro would put the same load on the PSU each time. And since its only happened once I am guess it was a power surge.

You also state the monitor flickered after this occured tells me its a power surge. The notebook and router were probably more tolerant to the power surge. Now if you have it plugged in to a surge protect I would probably replace the surge protector.

What I would recommend a nice UPS. I personally use a Cyberpower 1500VA, it cleanse the power coming in, has a way better surge protection then your aveage surge protector and it has a battery backup. I have my PC ( in my sig ), monitor, modem/router and NAS plugged in to it on the battery side. It would take nearly 24 hours to use the battery up while gaming on it.
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Old Jan 4, 2022, 06:01 AM   #20
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Quote:
Originally Posted by Meteor_of_War View Post
I had a similar situation years ago that only affected one game that turned out to be a dying PSU. System randomly was just turning off but it would happen with only one of the games I was testing with, Dragon's Dogma. I can't remember all the other games I tried but there were at least 10, but I could only reproduce the shutting off with DD. Replaced the PSU and the problem went away.

So for some reason only certain games will sometimes expose a failing PSU.
had something like that too, only with one game (Heroes & Generals) and not PSU-related, i'd get bluescreens or even hardlocks out of nowhere and only with this particular game on TWO complete different pcs. Never figured out why, i just stopped playing that game

As for the op, i'm curious to see what's the culprit here.
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Old Jan 4, 2022, 09:15 AM   #21
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Quote:
Originally Posted by Silent-Runner View Post
had something like that too, only with one game (Heroes & Generals) and not PSU-related, i'd get bluescreens or even hardlocks out of nowhere and only with this particular game on TWO complete different pcs. Never figured out why, i just stopped playing that game

As for the op, i'm curious to see what's the culprit here.
BSOD is generally not a sign of a PSU failing in my experience. More software/driver related.
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Old Jan 4, 2022, 10:01 AM   #22
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Quote:
Originally Posted by Meteor_of_War View Post
BSOD is generally not a sign of a PSU failing in my experience. More software/driver related.
that's why i wrote

Quote:
....and not PSU-related,....
still very strange, every single other game ran flawless. Well, whatever.
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Old Jan 5, 2022, 08:35 AM   #23
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I had a seasonic platinum that liked to randomly shut off. This was in 2018 when I had a couple 1080ti in my system mining zcash. I replaced that power supply with a evga and the problem disappeared.

I was not pushing it past the 80% rule either so it was not drawing too much current. The evga I replaced it with was the same rating too and worked much better.

I haven't gone back to seasonic since and while I know a lot of people swear by them.. once bitten twice shy.
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Old Jan 5, 2022, 01:32 PM   #24
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But router not shutted down.
Laptop on connected to other power cord in this moment, and in eventlogs there was not log about power mode changing to battery.So i think power was on in house. Also router plugged to wall dont turned off, because WIFI was active on laptop ,though.

R2011 first digits of S/N psu.
In this moment pc just shutted off then boot up again for 1 second and shutted down again and stay OFF. Why two times?

Also
It's not overcurrent protection getting triggered or it is?
That causes complete shutdown of PSU needing power cycling to clear it.
I don’t have to flip switch.


Also in bios have Restore on AC power: POWER ON. So everytime when i cut power by switch off button in power cord and then again turning on ,pc automaticcaly booting up.
So why in time when i had that shutdown he not booted again automatically? ( if that was power outage of course ). Thanks

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Old Jan 5, 2022, 01:39 PM   #25
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What was the error code in Event Viewer?
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Old Jan 5, 2022, 01:43 PM   #26
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kernel 41.

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Old Jan 5, 2022, 06:10 PM   #27
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Old Jan 5, 2022, 07:09 PM   #28
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After when pc shutdown ,maybe after 10 seconds i saw that monitor flickered once. So i was thinking that after 10 second power back. Ok fine...but why then router and laptop was not affected then?


PS:
That monitor i dont understand. Is this possible that only pc lost power due to external cause or still it was psu?
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Old Jan 5, 2022, 07:41 PM   #29
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Old Jan 5, 2022, 09:41 PM   #30
KAC
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We are in and23 territory now. Brace yourself.
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