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Old Feb 25, 2012, 11:42 PM   #1
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The Guardian
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ATI Technologies Radeon 7770 first impressions

So I've put together a brand new system - and by brand new I mean my CPU is a just-released i7 3820 and the video card is a just-released XFX Radeon 7770 Black Edition.

I thought I'd share my first impressions on the 7770. My previous card was a 5670.

Overall, I'm actually very unimpressed with the card - and I didn't have very high expectations.

My system is mostly for productivity, I just play a few games (Starcraft II, Shogun II Total War and World of Tanks). For the games it does quite well actually.

So, my very first impression - I pull the card out of the box and it's clanking around. That's weird, I think to myself. I open the static bag and slide the card out and...

The cover panel for the HSF setup almost falls off!

It's held in by 4 screws. Two of them are gone, and the remaining two are extremely loose (one falls out when I poke at it to see just how loose it is). These are also very TINY screws.

After about 35 minutes I manage to find both screws that fell into my carpet. I have to use tweezers to screw them in because they go in hard-to-access-spots.

Anyway, that was the first impression. Since then...

Well as I said, for games it seems to run quite nicely. However, I had numerous issues with Aero including alt-tab and taskbar minipreviews closing almost instantly and being unusable.

Driver updates fixed that, however Youtube would completely freeze the computer, and I mean *freeze* - even the reset button didn't work, had to power right off. Prior to the driver update, nothing helped, after the driver update I'm able to watch youtube with hardware acceleration disabled for Flash.

I still can't actually encode videos though. Obviously there is some kind of driver issue affecting hardware acceleration for 2D video encoding/decoding.

I'll probably have to put the 5670 in this system at least until we get another driver update.

Anyone else have a similar experience, perhaps found a solution?
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Old Feb 26, 2012, 02:44 AM   #2
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Dude, shouldn't have gone with a 7770. It is the most useless card ever released. Just return it and get the 6850/70 which is faster, has stable drivers and actually very good build quality.

Which brand card you got and can you return it?
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Old Feb 26, 2012, 06:32 AM   #3
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Quote:
Originally Posted by KickAssCop View Post
Dude, shouldn't have gone with a 7770. It is the most useless card ever released. Just return it and get the 6850/70 which is faster, has stable drivers and actually very good build quality.

Which brand card you got and can you return it?
I had my reasons - low power consumption, super-quiet (XFX Black Edition), performance might not be the best but still a major upgrade from the 5670, plus it will eventually (when they unlock it in the drivers) be a pretty good card for assisting with video encoding.

TBH I would have gotten a 7750 to not have to worry about a power connector, but those are actually louder than this card since they use a different style of cooler.
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Old Feb 26, 2012, 10:21 AM   #4
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Ignore KAC, his opinion in the realm of graphics is near worthless.

The out of the box problems concern me, I would likely have RMA'd or returned it as soon as that happened.

7750's are offered in quiet cooler and silent cooling designs.

Your problems with media indicate a driver or codec install issue. Do you have the AMD Codec pack installed? You should be able to watch Youtube videos in Flash or DiVX on 7700 series - I have done this weekend.
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Old Feb 26, 2012, 10:34 AM   #5
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Oh you got an XFX. That explains the issues already...
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Old Feb 26, 2012, 11:14 AM   #6
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Yeah, sounds like you just got a dud my friend. I wouldn't blame AMD but rather XFX for that.
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Old Feb 28, 2012, 02:46 AM   #7
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Reminds me of a few years back when I picked up my Radeon 64 MB DDR ViVo card. Back then I didn't do online shopping yet and I always opened the box in the shop to check. Somewhere in the assembly line some people screwed up. The cooler was attached crooked, and the mounting bracket for the case whas not screwed on. Also the cooler wasn't connected to the board.

Duds happen unfortunately, but I never try to fix it myself. I would just return it and get it exchanged because if something goes bonkers later and you send it back and they see things like toolmarks on the screws sometimes the blame you and you are screwed (pun intended ) Don't mind needing to bitch to get my rights, but if I buy something new I don't like being on a calling/e-mail spree with some customer support for 2 months.
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Old Feb 28, 2012, 03:58 AM   #8
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Quote:
Originally Posted by caveman-jim View Post
Ignore KAC, his opinion in the realm of graphics is near worthless.

The out of the box problems concern me, I would likely have RMA'd or returned it as soon as that happened.

7750's are offered in quiet cooler and silent cooling designs.

Your problems with media indicate a driver or codec install issue. Do you have the AMD Codec pack installed? You should be able to watch Youtube videos in Flash or DiVX on 7700 series - I have done this weekend.
+1

The 7770 is a fine replacement and sounds more like an issue with the specific card (XFX) you received... the fact the HSF assembly came as you described would warrant an immediate return IMHO. any movement by the HSF could have a detrimental effect on the TIM compound, not sure what AMD and/or it's partners are using for their low to midrange cards. Some compounds actually need a "curing" process while others are more of a "smear" and as such if the HSF sat/moved around and caused an uneven distribution of the thermal compound this too could have a negative impact.

For those claiming the 7700 series a "failure", they seem to forget that the 7700s are offering nearly the performance of parts that had nearly 2x the die size, twice the bandwidth while using less power and fewer transistors on a new architecture. Given time I have no doubt that drivers will improve features and performance (given ati's proven track record).. sure people will say the 6850 is better/cheaper etc.. then again the 6800s have had what.. nearly 1.5 years on the market. Nearly 1 and a half years to come down in price, nearly 1.5 years to be further refined with driver/architecture improvements. Funny how peoples memories are so short lived.. the 5770 series faced almost the exact same situation at launch, being compared to the elder, more mature, heavily discounted 4800 series that costs nearly the same at it's time of release, YET the 5770 has gone on to become one of the most widely used DX11 card in use according to Steam Survey..
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Old Feb 28, 2012, 04:12 AM   #9
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I was going to get the 7770 myself but will not be getting it. I'm waiting for when the drivers are done for it.
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Old Feb 28, 2012, 08:28 AM   #10
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Quote:
Originally Posted by The PyroPath View Post
Reminds me of a few years back when I picked up my Radeon 64 MB DDR ViVo card. Back then I didn't do online shopping yet and I always opened the box in the shop to check. Somewhere in the assembly line some people screwed up. The cooler was attached crooked, and the mounting bracket for the case whas not screwed on. Also the cooler wasn't connected to the board.

Duds happen unfortunately, but I never try to fix it myself. I would just return it and get it exchanged because if something goes bonkers later and you send it back and they see things like toolmarks on the screws sometimes the blame you and you are screwed (pun intended ) Don't mind needing to bitch to get my rights, but if I buy something new I don't like being on a calling/e-mail spree with some customer support for 2 months.
A few years back????
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Old Feb 28, 2012, 05:19 PM   #11
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Quote:
Originally Posted by chump View Post
A few years back????
LOL, yeah that sounds like about when I got MY first Radeon too. The LE version, sadly.

Anyway, update: I played around in the CCC a bit, and disabled hardware-acceleration for video encoding, and I haven't had a crash since. So it seems to be a driver issue...
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Old Feb 29, 2012, 04:48 AM   #12
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A few years back????
Yeah...thinking like that is what keeps me young...
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Old Mar 6, 2012, 06:53 PM   #13
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Quote:
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A few years back????
It depends greatly on your perspective.
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Old Mar 7, 2012, 05:28 PM   #14
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Looks like prices are coming down.. $149-159 for 7770 (XFX still charging well above msrp by $20+), 7750s are $109 -119
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Old Mar 11, 2012, 09:58 PM   #15
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Yeah XFX is charging more for an OC'ed version. I have no complaints since disabling hardware-2D acceleration.
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Old Mar 23, 2012, 06:09 AM   #16
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been lookin at a pair of 7770's to replace my 2x5770s; noticed that there's not a whole lotta diff in the spex. I preferr not the opinions of experts like KAC, as they know everything, but at under 450+tax, 181 apiece before tax, it can't be all that bad a deal. bot cost and PCB size are factors in getting the 777's
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