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Old Nov 12, 2009, 10:04 AM   #1
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kande is still being judged by the masses

Default 4350HD no video, sound only Win 7 Media Center & Player

In Windows 7 Media Center and Media Player 12 DVD replay gives only sound - no video image (blank or sometimes a single vertical red line). This also happens trying to watch Live TV in Media Center (Hauppauge Nova-TD USB stick).
Everything works in all other software tried - PowerDVD, Nero Showtime etc. Also, the TV software provided by the manufacturer works OK.
I have tried adding a variety of codecs but nothing works (not really sure what I'm doing here). I have tried the latest ATI driver (9.10) as well as the Microsoft version that is available with Windows 7. I have updated the video BIOS from F1 to F2. None of these change anything.
I am currently using a workround. I use the motherboard graphics (Nvidia Geoforce 6100) and it works fine.
I feel that the problem is to do with the hardware as alternative hardware works (onboard graphics) and different drivers give the same result.
Graphics: GV-R435OC-512I
Mobo: Gigabyte GA-M61VME-S2
Memory: 4GB
Processor: AMD Athlon 64 x2 Dual 4200+
OS: Windows 7 32-bit
Any suggestions?
Keith Hutchinson

Last edited by kande : Nov 12, 2009 at 10:09 AM.
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Old Nov 13, 2009, 07:30 PM   #2
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can you change the output mode in the player? (maybe something instead of overlay if it's set to that)
AMD/ATI Catalyst Driver Profiles
OpenGL startup crash fix #1 / fix #2 (for < radeon 6000 cards?)
better crossfire for Section8 Prejudice, Hydrophobia, UDK
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Old Nov 15, 2009, 06:04 AM   #3
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kande is still being judged by the masses

Default Can't spot how to do that

Thanks for your reply.
I can't find the option in WMP12. I've worked through all of the Options tabs.
Sorry, I'm a novice in the whole video area.
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Old Nov 15, 2009, 12:15 PM   #4
Dyre Straits
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Quite often, if the new WMPlayer does not function properly, I've found that the Classic Media Player will work. You can check for downloads at Microsoft Downloads for it.

Also, I much prefer DivX anyway over Windows Media Player. You can get the free version here:


In some cases, just installing DivX has taken care of problems with WMP as it installs codecs needed.

Good luck!
~Windows 10 x64 Professional~Gigabyte Z77X-UD5H~Intel I7-3770K~8x2 GB DDR3 Crucial Ballistic 1600 RAM (Dual Channel)~RealTek Onboard~XFX R9 390 8GB GDDR5~3 Acer 27 inch LCDs~SCEPTRE 505 4K UHD TVand one Sanyo 32 inch HDTV connected via Intel onboard GPU~SATA BluRay RW~1000 W PSU~And a Whole Lot More!~AND....1 TB XBOX ONE~1 PS4 with Uncharted Bundle~

If you have an issue with what you said, please resolve it in private ;)
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Old Nov 15, 2009, 02:23 PM   #5
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kande is still being judged by the masses


Thanks Dyre Straits
I'll give DivX a try although I do have other software which plays DVDs OK. My hope was to be able to use Windows Media Center for both TV and DVDs and I am assuming that there some kind of link between the two which would mean if I fixed the player then the media center would also be fixed.
I hope that DivX may also provide a solution from what you've said.
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Old Nov 16, 2009, 08:41 AM   #6
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Installed and tried DivX but all is the same as before i.e. audio but no video on DVD playback and TV. The DVDs do play as normal in the DivX player as with other software.
I also tried downloading a trial copy of PowerCinema for the TV side in particular. After tuning in, I got a green screen on all TV channels although audio was OK.
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