any Radeon user not experiencing random freeze problem, please confirm

[e88z4]

http://www.rage3d.com/board/showthread.php?t=33800697

Me and a few people in the thread above are trying to fix the random freeze problem. The symptom is the following.
1. Mouse is moveable but not responding to any action
2. SSH-able
3. Killing X makes the system completely freeze
I wonder if this problem is common among the Radeon user with ATI FGL driver installed. Some cards that have been reported to have this problem is

1. Radeon 9500Pro/9700Pro
2. Radeon 9000 Mobility
3. Radeon 9200SE
4. Radeon 8500
5. Saphire X800-XT/PE
6. Radeon 9550

If you don't have this problem, could you please describe your graphic card model and the manufacture?

[Moshroum]

I dont have this problem. It's the ATi 9600XT from Asus

CPU: AMD Athlon XP 2000+
Kernel: 2.6.11-gentoo-r5
X Server Version: X Window System Version (X.org) 6.8.2
Video Card: RADEON 9600 XT Generic
ExternalAGPGART: via_agp

[mikecd]

I had this problem but it disappeared for 3.10.19.

Radeon Mobility 9000

0000:00:00.0 Host bridge: Intel Corp. 82855PM Processor to I/O Controller (rev 03)
        Subsystem: Dell: Unknown device 011e
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR-
        Latency: 0
        Region 0: Memory at e0000000 (32-bit, prefetchable) [size=128M]
        Capabilities: <available only to root>

0000:00:01.0 PCI bridge: Intel Corp. 82855PM Processor to AGP Controller (rev 03) (prog-if 00 [Normal decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 32
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=32
        I/O behind bridge: 0000c000-0000cfff
        Memory behind bridge: fc000000-fdffffff
        Prefetchable memory behind bridge: e8000000-efffffff
        BridgeCtl: Parity- SERR- NoISA+ VGA+ MAbort- >Reset- FastB2B-

0000:00:1d.0 USB Controller: Intel Corp. 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 01) (prog-if 00 [UHCI])
        Subsystem: Dell: Unknown device 011e
        Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin A routed to IRQ 11
        Region 4: I/O ports at bf80 [size=32]

0000:00:1d.1 USB Controller: Intel Corp. 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 01) (prog-if 00 [UHCI])
        Subsystem: Dell: Unknown device 011e
        Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin B routed to IRQ 11
        Region 4: I/O ports at bf40 [size=32]

0000:00:1d.2 USB Controller: Intel Corp. 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 01) (prog-if 00 [UHCI])
        Subsystem: Dell: Unknown device 011e
        Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin C routed to IRQ 11
        Region 4: I/O ports at bf20 [size=32]

0000:00:1d.7 USB Controller: Intel Corp. 82801DB/DBM (ICH4/ICH4-M) USB 2.0 EHCI Controller (rev 01) (prog-if 20 [EHCI])
        Subsystem: Dell: Unknown device 011e
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin D routed to IRQ 11
        Region 0: Memory at f4fffc00 (32-bit, non-prefetchable) [size=1K]
        Capabilities: <available only to root>

0000:00:1e.0 PCI bridge: Intel Corp. 82801 PCI Bridge (rev 81) (prog-if 00 [Normal decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR+
        Latency: 0
        Bus: primary=00, secondary=02, subordinate=02, sec-latency=32
        I/O behind bridge: 0000d000-0000efff
        Memory behind bridge: f6000000-fbffffff
        Prefetchable memory behind bridge: fff00000-000fffff
        BridgeCtl: Parity- SERR- NoISA+ VGA- MAbort- >Reset- FastB2B-

0000:00:1f.0 ISA bridge: Intel Corp. 82801DBM LPC Interface Controller (rev 01)
        Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0

0000:00:1f.1 IDE interface: Intel Corp. 82801DBM (ICH4) Ultra ATA Storage Controller (rev 01) (prog-if 8a [Master SecP PriP])
        Subsystem: Dell: Unknown device 011e
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin A routed to IRQ 11
        Region 0: I/O ports at <ignored>
        Region 1: I/O ports at <ignored>
        Region 2: I/O ports at <ignored>
        Region 3: I/O ports at <ignored>
        Region 4: I/O ports at bfa0 [size=16]
        Region 5: Memory at 20000000 (32-bit, non-prefetchable) [size=1K]

0000:00:1f.5 Multimedia audio controller: Intel Corp. 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01)
        Subsystem: Dell: Unknown device 011e
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin B routed to IRQ 7
        Region 0: I/O ports at b800 [size=256]
        Region 1: I/O ports at bc40 [size=64]
        Region 2: Memory at f4fff800 (32-bit, non-prefetchable) [size=512]
        Region 3: Memory at f4fff400 (32-bit, non-prefetchable) [size=256]
        Capabilities: <available only to root>

0000:01:00.0 VGA compatible controller: ATI Technologies Inc Radeon R250 Lf [Radeon Mobility 9000 M9] (rev 02) (prog-if 00 [VGA])
        Subsystem: Dell: Unknown device 011e
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop+ ParErr- Stepping+ SERR+ FastB2B-
        Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 255 (2000ns min), Cache Line Size: 0x08 (32 bytes)
        Interrupt: pin A routed to IRQ 11
        Region 0: Memory at e8000000 (32-bit, prefetchable) [size=128M]
        Region 1: I/O ports at c000 [size=256]
        Region 2: Memory at fcff0000 (32-bit, non-prefetchable) [size=64K]
        Capabilities: <available only to root>

0000:02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5705M Gigabit Ethernet (rev 01)
        Subsystem: Dell: Unknown device 865d
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 32 (16000ns min), Cache Line Size: 0x08 (32 bytes)
        Interrupt: pin A routed to IRQ 11
        Region 0: Memory at faff0000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: <available only to root>

0000:02:01.0 CardBus bridge: O2 Micro, Inc. OZ711EC1 SmartCardBus Controller (rev 20)
        Subsystem: Dell: Unknown device 011e
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=slow >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Interrupt: pin A routed to IRQ 255
        Region 0: Memory at 20001000 (32-bit, non-prefetchable) [disabled] [size=4K]
        Bus: primary=02, secondary=03, subordinate=06, sec-latency=176
        Memory window 0: 00000000-00000000 [disabled]
        Memory window 1: 00000000-00000000 [disabled]
        I/O window 0: 00000000-00000003 [disabled]
        I/O window 1: 00000000-00000003 [disabled]
        BridgeCtl: Parity- SERR- ISA- VGA- MAbort- >Reset+ 16bInt- PostWrite-
        16-bit legacy interface ports at 0001

0000:02:01.1 CardBus bridge: O2 Micro, Inc. OZ711EC1 SmartCardBus Controller (rev 20)
        Subsystem: Dell: Unknown device 011e
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=slow >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Interrupt: pin A routed to IRQ 255
        Region 0: Memory at 20002000 (32-bit, non-prefetchable) [disabled] [size=4K]
        Bus: primary=02, secondary=07, subordinate=0a, sec-latency=176
        Memory window 0: 00000000-00000000 [disabled]
        Memory window 1: 00000000-00000000 [disabled]
        I/O window 0: 00000000-00000003 [disabled]
        I/O window 1: 00000000-00000003 [disabled]
        BridgeCtl: Parity- SERR- ISA- VGA- MAbort- >Reset+ 16bInt- PostWrite-
        16-bit legacy interface ports at 0001

0000:02:03.0 Network controller: Intel Corp. PRO/Wireless 2200BG (rev 05)
        Subsystem: Intel Corp.: Unknown device 2721
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 32 (750ns min, 6000ns max), Cache Line Size: 0x08 (32 bytes)
        Interrupt: pin A routed to IRQ 7
        Region 0: Memory at fafef000 (32-bit, non-prefetchable) [size=4K]
        Capabilities: <available only to root>

[Uber_Tiny]

I don't have this issue. I have a 9800pro true ATI

3500+ 939
gygabyte K8NS Ultra-939 motherboard
1 gig corsair XMS matched sticks.
36gig raptor

[e88z4]

Originally Posted by e88z4

1. Radeon 9500Pro/9700Pro
2. Radeon 9000 Mobility
3. Radeon 9200SE
4. Radeon 8500
5. Saphire X800-XT/PE
6. Radeon 9550

Does anyone own the card above not having problem?

[stk]

the random freezes disappeared after changing mobo+cpu ( see sig )
even in 64bit mode, fglrx runs fine (now)

my ati r 9700 pro is an ati oem,
card bios is from oct./nov. 2004
P/N 109-94200-30

[mikecd]

Originally Posted by e88z4

Does anyone own the card above not having problem?

See my post two above yours.

[-=RatMann=-]

I have just 9200 (not SE) and my machine freeze almost every day (mainly when browsing web in opera), so please add this card in list. I've discover several reliable methods to reproduce a crash, see them here. Also, it seems we figured out that lockups occur only on pre-r350 models, right?

[Fish-Face]

It's possible that these freezes are not all connected, I'd just point out.

Now, with the new drivers, my machine hasn't frozen at all, except when I first installed it - I ran glxgears, got a segfault, ran it again, and got a black-screen hard-lock. Anywho, I did use to get them under hard load, e.g. 3D games, but quite infrequently. I found upping AGP/Vcore voltage in the BIOS helped alleviate, if not cure, the problem.

Radeon 9500 PRO/A7V8X, KT400 Mobo

[Dred]

I own X800XT PE and have zero problems with it so far. I love it.

My 9700 pro had some problems with stutter but seemed to go away on a driver update.

Originally Posted by e88z4

Does anyone own the card above not having problem?

[MemoryDump]

I tried to follow the instructions on http://ftp.suse.com/pub/suse/i386/su...ler-HOWTO.html and once I get it setup my system freezes pretty much with funny colors all over.. can't see anything.. however I can still ssh to the box.. this makes no sense..

[RacerII]

My 9800 pro works fine on suse 9.3 with the 8.16.20 driver

[MemoryDump]

I'm loosing my mind trying to get these darn drivers to work.. I've tried everything and they still won't work.. whenever the driver tries to load I get a nice frozen mixed colored screen..

I was getting this error while trying to install the RPM

WARNING: Symbol version dump /usr/src/linux-2.6.11.4-21.9/Module.symvers is  missing; modules will have no modversions.

but found a way to fix that on another post/forum.

now the last error I'm getting was:

 mkdir -p /lib/modules/2.6.11.4-21.9-default/extra/; cp /usr/src/kernel-modules/fglrx/fglrx.ko /lib/modules/2.6.11.4-21.9-default/extra/

no fixes seem to be out for that.. or workaround..

I'm stumped.. I don't really want to have to switch distros just because of this..

help!
-MD

[Delkster]

I haven't experienced freezes lately (I used to) but I've mostly been using the open-source driver lately so there hasn't really been much testing either.

[brsett]

I do not have the random freeze.

Card: ATI (oem) Radeon 9500 Pro
Motherboard: Intel PESVl
External AGP
FSAA: Off

I used to have hanging issues, and then I turned off FSAA (I didn't just change the level, and I didn't just set the level to 0 -- those didn't fix it, I set the FSAAEnable thing to No).

[dragondestroyer]

brsett, which chipset does that intel board have? I have FSAAEnable set to No so that does not appear to be the answer.

Is it me or the majority of people reporting here without the problem have AMD chips?

[brsett]

Intel says its an 845PE, lspci seems to indicate its an 845G. Either way, one of the run of the mill 478 pin 845 chipsets. Nothing fancy whatsoever.

Honestly, if you suspect the bug is with intel chip hardware, I think you are barking up the wrong tree (Intel ain't Via or Nforce or any of that other crap). Most people stupid enough to run ATI video cards in Linux are probably dumb enough to use nforce or via based mobo's I guess too .

I'll be happy to tell you anything you want to know about my machine though. It's gentoo Linux P4 2.4GHz (B edition). I've been running the silly fglrx drivers since roughly version 2.8.0. They finally released a stable driver in Feb, and that's what I'll be running until they fix the stupid bug that won't let me stop and restart X.

Here's the bridge Ids:

0000:00:01.0 PCI bridge: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE Host-to-AGP Bridge (rev 02)

0000:00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 82)
0

[dragondestroyer]

No I don't necessarily think its a bug with Intel chip hardware. It was just that for whatever reason more people here with AMD chipsets were reporting that they did not have a problem. Also Intels without the i875p chipset don't seem to be reported to have the problem as much. That said I could be seeing a pattern that no one else is. Even mtippett doesn't seem to know the answer to our problem.

[d4rk74m4]

I don't have this problem:
Gentoo 64-bit/Xorg CVS
Athlon64 3500+/nForce3
Powercolor Radeon 9600PRO 256MB

I also never encountered this with my AthlonXP/nforce2 system.

[Philantrop]

I have had this problem exactly as described above. None of the countless tips and tricks I tried would help. None of the fglrx drivers did help. I think I've done almost anything regarding the software. Months and driver versions went by.

Only about a month ago, I decided to install better cooling equipment for my case, the CPU and the GPU (I replaced the fan on the GPU with a more efficient one and made sure it blows down on the cooler). Now my CPU never goes beyond 60°C, my motherboard rarely beyond 35°C and inside my case there's 25°C at max. I haven't measured the temperature of the GPU but it's definitely much cooler now. Considering the heat differences seen with the other parts, I'd estimate it should have about 5 to 10°C less than before.

Since then I've never experienced a freeze anymore. I was astonished. A thermal problem? I couldn't believe it so I switched of the extra cooling - the freezes came back. I turned the extra cooling on again - freezes are gone. Next I tried older drivers which triggered the freezing more often - none at all. It simply worked. Apart from the freezes there was nothing that would have made me suspicious about thermal problems.

As I said, about a month has passed and I haven't suffered from any freezes. I know this sounds unlikely and if I were you, I wouldn't be likely to believe myself, but for me this helped. Nothing else would.

Good luck if you try to do the same. It helped me, YMMV.

Radeon 9500 Pro
AMD Athlon 2800+

[dragondestroyer]

Well I don't seem to be having a thermal problem, but since that would cause freezes I would suggest others with this problem to make sure their system is cool enough.

[Alt-F4]

I have a Gigabyte X800XT-PE and no problems with it at all.

[e88z4]

Originally Posted by dragondestroyer

Well I don't seem to be having a thermal problem, but since that would cause freezes I would suggest others with this problem to make sure their system is cool enough.

It is hard to jugde if our system is having thermal problem. There is no utility in linux to check the GPU and memory temperature (as far as I know). We also do not know the specification about the operating temperature.
Buying a temperature sensor to be installed on the GPU is also not practical for most of us. We might try to reduce the clock and see if the temperature is the problem or not.

[clutch110]

I had this problem with AGP 8x, but falling back to 4x my system is rock stable.

I am running a 9700 Pro.

[foxy123]

Originally Posted by e88z4

It is hard to jugde if our system is having thermal problem. There is no utility in linux to check the GPU and memory temperature (as far as I know). We also do not know the specification about the operating temperature.
Buying a temperature sensor to be installed on the GPU is also not practical for most of us. We might try to reduce the clock and see if the temperature is the problem or not.

well, I have just tested this hypothesis... took my pc out to my back garden at night ... the CPU temperature dropped from 60 C to 28 C and system from 45 C to 19 C. Unfortunately it did not have any effect on "the freeze". system kept locking up as usual.

I also tested AGP voltage increase and also with no avail.

changing AGP from 8 to 4 is going to be my next step, although I have no idea how to do it in Linux. I did not find it in BIOS setup, but I know how to do it in Windoz.

[dragondestroyer]

clutch110, what CPU and motherboard are you running?

foxy123, thats a nice cooling setup there too bad it didn't solve the problem.
As for changing the AGP from 8x to 4x, there might be an advanced BIOS mode that you will have to use like I had to.

[e88z4]

Originally Posted by foxy123

well, I have just tested this hypothesis... took my pc out to my back garden at night ... the CPU temperature dropped from 60 C to 28 C and system from 45 C to 19 C. Unfortunately it did not have any effect on "the freeze". system kept locking up as usual.

I also tested AGP voltage increase and also with no avail.

changing AGP from 8 to 4 is going to be my next step, although I have no idea how to do it in Linux. I did not find it in BIOS setup, but I know how to do it in Windoz.

From dmesg, you must see something like the following

[fglrx] AGP enabled, AgpCommand = 0x1f004312 (selected caps)

My last number is 2h which is 0010 (AGP 8x) in binary. Then you mask with 3h which is 0011 to get 0001 which telling the driver to run AGP at 4x.

So put this in your X config
Option "AGPMask" "0x00000003"
Option "AGPv3Mask" "0x00000003"

The next time you load the driver, you're expecting the last digit to be 1.

I heard people saying that running the data rate at 4x doesn't help either. You may try. It seems that every person has their own solution.

Does anyone try to install their card in the different box which has completely different hardware?
Does anyone that don't have this problem try to install their card with a compeltely different hardware and experiencing this problem?

[Philantrop]

Originally Posted by e88z4

There is no utility in linux to check the GPU and memory temperature (as far as I know).

There are quite a few tools. The basic toolset is lm_sensors: http://www2.lm-sensors.nu/~lm78/

To find some nice frontends for it, go to http://freshmeat.net and search for "lm_sensors".

As for changing the AGP mode: In many cases the hardware will ignore the setting specified by "AGPMask" (or the "v3" variant). But at least it's honest enough to tell you that via syslog.

[e88z4]

Originally Posted by Philantrop

There are quite a few tools. The basic toolset is lm_sensors: http://www2.lm-sensors.nu/~lm78/

To find some nice frontends for it, go to http://freshmeat.net and search for "lm_sensors".

As for changing the AGP mode: In many cases the hardware will ignore the setting specified by "AGPMask" (or the "v3" variant). But at least it's honest enough to tell you that via syslog.

is there any utility in lm_sensors to measure GPU temp? I only can measure my CPU temp. Could you please let me know how? 'sensors' only gives me these measurements

temp1:	   +25 C  (low  =  +127 C, high =  +127 C)   sensor = thermistor
temp2:	   +25 C  (low  =  +127 C, high =  +127 C)   sensor = thermistor
temp3:	   +36 C  (low  =  +127 C, high =  +127 C)   sensor = diode

I don't know how do I get 25 degree for temp1, temp2. I don't have sensors 1 and 2 connected. But temp3 is agree with BIOS which is my CPU.

When I masked the bits, it did work with my intel 875P, 'dmesg' indicated the right bits. FAST WRITE bit is ignored in my system (don't know why), but not the AGP.

[supertexel]

No problems here. Using a Radeon 9000 Mobility on my Pentium M 1.4ghz notebook.