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Old Jun 25, 2012, 08:47 AM   #1
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Codeflux
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Join Date: Jun 2012
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Videocard Artifacts after updating BIOS on laptop

What happened:
I updated the BIOS drivers from F.07 to F.21. The update was successful without any errors. Upon reboot, the problems started.

Problem:
- Driver installation fails or in case it's successful then Catalyst keeps crashing (http://cl.ly/3Z2e3r0Q1T352G1r463t)
- After installing drivers this starts to happen (http://cl.ly/0j0X1E1k25263o3w3c09 or example: http://www.playtool.com/pages/artifa..._dust20002.jpg)

Things I've tried:
- Removing drivers from device manager (the artifacts from programs disappear but I can't play games)
- Installing the latest drivers from ATI's website
- Installing the beta drivers
- Installing the drivers from the CD that came with the laptop
- Fresh install of windows and all of the above

System specs:

HP ProBook 6540b

Windows 7 Professional 64-bit (original)
Intel(R) Core(TM) i5 CPU M 520 @ 2.40 GHz
ATI Mobility Radeon HD 4550
BIOS updated from F.07 to F.21 (can't be rolled back)

----------------------

Is it possible that the drivers are somehow incompatible with the BIOS? Is the card failing? Any other ideas?
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Old Jun 26, 2012, 01:34 AM   #2
Bitey
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Join Date: Sep 2002
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Install the latest drivers specifically for you laptop from HP.

I think you can use the HP supoort utilty to automatically download the correct drivers if you do a "tune up"

On my hp laptop you can only use the HP ones, the ati ones refuse to install.
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