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Old May 21, 2012, 09:02 PM   #1
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junglist1996
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Default NVIDIA To Recall All Kepler 600-Series Cards Due To Fatal Hardware Flaw?

Please note the "?" at the end of the thread title.

Quote:
Originally Posted by Legit Reviews

Is there a fatal hardware flaw in all NVIDIA Kepler GTX 670/680/690 graphics cards? There has been conflicting news coming from TSMC and NVIDIA about this today. A leak from TSMC, manufacturer of the Kepler GPU, that "chips may be suffering from serious performance degradation over long periods of heavy load", therefore, NVIDIA may be recalling all of their Kepler cards due to this issue.

However, in a later update to the story, NVIDIA denied that they will be recalling any cards over a hardware issue, as Bryan Del Rizzo, spokesman for NVIDIA stated, "There is no truth to this". He refused to provide any further details about this, however.

Note that the possibility of a recall isn't so far-fetched, since EVGA has already had to recall its GTX 670 SuperClocked graphics cards due to hardware faults, as we reported. If I were a betting man, I'd say that there's some truth to this and that the truth will out over the next few days. After all, a company can't hide mass hardware failure for long. Could this also be one of the reasons why NVIDIA doesn't have many GeForce GTX 670, GTX 680 or GTX 690 cards in-stock?

Also, let's not forget the bumpgate scandal from a few years ago, where NVIDIA denied there was a hardware problem with their GPUs for as long as possible and tried to avoid compensating affected customers. So, if you're about to buy a Kepler card of any kind, I recommend holding off for a couple of weeks or so until this shakes out.
http://www.legitreviews.com/news/13188/

Co-incidentally, Alan Wake crashed on my last night. That was the 1st game to crash on this setup IIRC and I'm not sure if the crash was related to this suspected issue.
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Old May 21, 2012, 09:15 PM   #2
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Damn, that would be extremely rough on them if so. Also, it will kill my hopes of ever getting a 680 this year.
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Old May 21, 2012, 09:16 PM   #3
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Quote:
Nvidia Corp. on Monday denied plans to recall GeForce GTX products based on the GK104 graphics processing units due to rumoured eventual performance degradation. The company claims that the rumours are incorrect and the graphics products work fine.

"There is no truth to this," said Bryan Del Rizzo, a spokesman for Nvidia.

The official for the company declined to provide any further details or colour to the information published earlier on Monday. According to a media report, Nvidia GK104 "chips may be suffering from serious performance degradation over long periods of heavy load". The exact effects of performance degradation were not indicated: it is unclear whether certain stream processors stop working, or the chips drop clock-speed. As a result, the company was rumored to initiate recall process for the GK104-based products.

Before making it to the market, all the new GPUs are vigorously tested in various applications; they also pass Microsoft HCL tests, which not only stress graphics chips, but take hours to complete. Therefore, chances that chips may degrade in performance over time are pretty low.
http://www.xbitlabs.com/news/graphic...gradation.html

Maybe it's an attempt at making people stop buying 680s so someone can get one.
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Old May 21, 2012, 10:27 PM   #4
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Some dickhead trying to stir up trouble
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Old May 22, 2012, 12:20 AM   #5
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Its true, they are all broken. They are meant to be mid range but they go too fast.
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Old May 22, 2012, 12:27 AM   #6
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In regards to the EVGA Superclocked cards: wouldn't be the first time nVidia AIBs get sloppy with factory overclocking. Perhaps nVidia needs to tighten the reigns on that again like they did after the 7900 GTs.

I had a pair of horrendously unstable XFX 7900 GTs - like a lot of other people. I put aftermarket coolers on the cards - did nothing. Wasn't an overheating issue, I'm pretty sure it was power issue. I don't think the VRMs on those cards could cut it.
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Old May 22, 2012, 04:44 AM   #7
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Read the original article. Its very poorly written. I've also never heard of that site.

It looks like they're getting the hits that they need.
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Old May 22, 2012, 07:26 AM   #8
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Sounds like disingenuous viral to me. Way too much leading without any accountability.
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Old May 22, 2012, 07:26 AM   #9
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Ya i think its bs too
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Old May 22, 2012, 07:45 AM   #10
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Hay gai's, I heard AMD is going to buy out APPLE !!!

Troof. I read it on this article on the internets that I just made up.

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Old May 22, 2012, 08:40 AM   #11
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NV has already stated its bs yesterday.
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Old May 22, 2012, 09:20 AM   #12
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Originally Posted by nycdarkness View Post
NV has already stated its bs yesterday.
Well, we only have 2 threads on this at the moment.

Hopefully we'll have 10 or more by the end of the week.

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Old May 22, 2012, 09:25 AM   #13
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Gays with false rumors.
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Old May 22, 2012, 09:29 AM   #14
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Old May 22, 2012, 01:16 PM   #15
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Personally, I'm not going to wait for Nvidia to comment and say this is BS. think about it- the company that makes the product in question is the worst source of information. Critical thinking, people. It's not like NV hasn't been here before (remember the laptops issue a few years ago?) and NV denied it and it ended up in a class action lawsuit IIRC.

Let's see if there's any fire with this smoke.
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Old May 22, 2012, 01:27 PM   #16
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Quote:
Originally Posted by Guybo View Post
Personally, I'm not going to wait for Nvidia to comment and say this is BS. think about it- the company that makes the product in question is the worst source of information. Critical thinking, people. It's not like NV hasn't been here before (remember the laptops issue a few years ago?) and NV denied it and it ended up in a class action lawsuit IIRC.

Let's see if there's any fire with this smoke.
You don't have to wait, they've already shot it down.

Do you even read the posts here?
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Old May 22, 2012, 04:37 PM   #17
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Quote:
Originally Posted by Guybo View Post
Personally, I'm not going to wait for Nvidia to comment and say this is BS. think about it- the company that makes the product in question is the worst source of information. Critical thinking, people. It's not like NV hasn't been here before (remember the laptops issue a few years ago?) and NV denied it and it ended up in a class action lawsuit IIRC.

Let's see if there's any fire with this smoke.
You certainly have a point, but I have yet to see any confirmation by independent sources either. Hopefully everything is fine. Supplies are crappy as it is.
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Old May 22, 2012, 05:24 PM   #18
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This is all farce information that some how gained a lot of attention because of the popularity of ignorance, gullibility, and laziness.

Quote:
Originally Posted by Guybo
think about it- the company that makes the product in question is the worst source of information.
Did you take what you first read about that (a rumor) to be factual? Because if you would have actually waited for facts you would remember that NVIDIA was not actually at fault because it was not a chip issue, but a material problem with soldering. However, NVIDIA stepped up and fixed the issue anyhow. There are even ways to fix this issue, like sticking the mobo in the oven covered in aluminum with only the GPU exposed. Or using a heat gun...like this example.

My point to you Guybo, shut up.
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Old May 22, 2012, 05:27 PM   #19
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My point to you Guybo, shut up.
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Old May 22, 2012, 06:00 PM   #20
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NV has already stated its bs yesterday.
Then I would tend to believe there is something to it.
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Old May 22, 2012, 06:29 PM   #21
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A company in America telling a lie/omitting the truth to cover their own butts!? No way that could ever happen . Probably just Orc mischief, but then again...

edit - the strange thing is how on the 600 series cards retailers suddenly changed their return policies. Life-time warranties were out the window. Makes one kinda think...hmmm?
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Old May 22, 2012, 06:38 PM   #22
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Originally Posted by Dungeoncrawler View Post
A company in America telling a lie/omitting the truth to cover their own butts!? No way that could ever happen . Probably just Orc mischief, but then again...

edit - the strange thing is how on the 600 series cards retailers suddenly changed their return policies. Life-time warranties were out the window. Makes one kinda think...hmmm?
Those policies were changed by the usual suspects during the 500 series. Its nothing new.
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Old May 22, 2012, 06:44 PM   #23
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Those policies were changed by the usual suspects during the 500 series. Its nothing new.
I would disagree - my 580 cards still list a limited, lifetime warranty. My 680's only list a 3 year coverage. So for me, the policy change began with the Kepler technology. Besides, even if the rumor is true, probably only about a couple of dozen of true 600 series Keplers in the wilds anyway. Anyhoo, personally I don't believe the rumor and personally I hope its NOT true. I recently abandoned amd and now have only nvidia hardware in my systems.
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Old May 22, 2012, 06:55 PM   #24
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I would disagree - my 580 cards still list a limited, lifetime warranty. My 680's only list a 3 year coverage. So for me, the policy change began with the Kepler technology. Besides, even if the rumor is true, probably only about a couple of dozen of true 600 series Keplers in the wilds anyway.
So if a company changes their warranty coverage to be different than a previous line that makes this fairy tale is all true?! Thank you so much for clarifying this up for us all. It makes so much more sense now.





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Old May 22, 2012, 06:58 PM   #25
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So if a company changes their warranty coverage to be different than a previous line than that makes this fairy tale is all true?! Thank you so much for clarifying this up for us all. It makes so much more sense now.





If you want to make false accusations about what I meant, said, or implied, I would think you could put your mind-reading skills to better use and win the lottery .
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Old May 22, 2012, 07:01 PM   #26
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If you want to make false accusations about what I meant, said, or implied, I would think you could put your mind-reading skills to better use and win the lottery .
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A company in America telling a lie/omitting the truth to cover their own butts!? No way that could ever happen . Probably just Orc mischief, but then again...

edit - the strange thing is how on the 600 series cards retailers suddenly changed their return policies. Life-time warranties were out the window. Makes one kinda think...hmmm?
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Old May 22, 2012, 07:04 PM   #27
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I would disagree - my 580 cards still list a limited, lifetime warranty.
There were few manufacturers that offered still the lifetime warranty on the 500 series.

As mentioned, those who usually did offer it on their entire lineups did not for the 500s.

You disagreeing with me, doesn't change that this happened. I had to shop carefully for the warranty on my 560ti.
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Old May 22, 2012, 07:08 PM   #28
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You disagreeing with me, doesn't change that this happened. I had to shop carefully for the warranty on my 560ti.
Whatever; it didn't happen to me so it doesn't apply to me.
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Old May 22, 2012, 07:09 PM   #29
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Originally Posted by VW_Factor View Post
There were few manufacturers that offered still the lifetime warranty on the 500 series.

As mentioned, those who usually did offer it on their entire lineups did not for the 500s.

You disagreeing with me, doesn't change that this happened. I had to shop carefully for the warranty on my 560ti.
Indeed, my 570 HD has a lifetime warranty, but my normal 570s do not.

I think it is also a problem of consumers pretty much only caring about price, and not quality of company relationship, along with consumers not holding them accountable with our wallets.

With computer hardware, intelligent purchasers normally are willing to pay a few bucks for a purchase from a better company with a better warranty, but we all get taken in by great deals with bad warranties sometimes.
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Old May 22, 2012, 07:12 PM   #30
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Originally Posted by pahncrd View Post
Indeed, my 570 HD has a lifetime warranty, but my normal 570s do not.

I think it is also a problem of consumers pretty much only caring about price, and not quality of company relationship, along with consumers not holding them accountable with our wallets.

With computer hardware, intelligent purchasers normally are willing to pay a few bucks for a purchase from a better company with a better warranty, but we all get taken in by great deals with bad warranties sometimes.


To reiterate my point. This warranty scheme wasn't dropped because of the 600 series.

If anything it was dropped because of the 500 series.
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