Go Back   Rage3D » Rage3D Discussion Area » Archived Discussions » Radeon Technical Support
Rage3D Subscribe Register FAQ Members List Calendar Mark Forums Read

Radeon Technical Support Radeon technical support forum for all Radeon products from the classic Radeon to the latest cutting edge family of graphics cards.

 
 
Thread Tools Display Modes
Old Sep 23, 2002, 04:37 AM   #1
Advertisement (Guests Only)

Login or Register to remove this ad
CowboyBebop
Rage3D Sage
 
Join Date: Oct 2000
Posts: 2,849
CowboyBebop is still being judged by the masses


Lightbulb error hardware not supported ?

Memoirs of a PC gamer

You ever read a review of a game, a game that seems perfect until you get it home. You walk in the store after reading that cool review saying it got a 9 out ten, itís got to be everything I imagine it to be. So you pick it up check out the box art(normally lame sometimes cool) look at the specs;
Basic system requirements
Windows XP, Windows Me, Windows 2000, or Windows 98 (Windows 95 and Windows NT not supported)

* 300 MHz Intel Pentium II or AMD K6-2 processor
* 96 MB RAM
* 4x CD-ROM/DVD-ROM drive
* 31 MB free hard disk space plus space for saved games (with additional space required for Windows swap-file and DirectX 8.1 installation)
* 16 MB Direct3D capable video card using the NVIDIA GeForce3, NVIDIA GeForce2, NVIDIA GeForce 256, NVIDIA Riva TNT2, NVIDIA Riva TNT, ATI Radeon 8500, ATI Radeon, ATI Rage 128 Pro, ATI Rage 128, PowerVR3 Kyro II, PowerVR Kyro, Matrox MGA-G450, or Matrox MGA-G400 chipset with DirectX 8.1 compatible driver
* DirectX 8.1 compatible sound card
* Keyboard
* Mouse
Well heck this game isnít very demanding at all Iím running a 1.5ghz with a 128MB DDR ATI Radeon 8500, humm whatís the recommended system specs;
* 600 MHz or faster Intel Pentium III or AMD Athlon processor
* 128 MB or more RAM
* 16x or faster CD-ROM/DVD-ROM drive
* 570 MB or more free hard disk space plus space for saved games
* 32 MB or greater supported Direct3D capable video card with DirectX 8.1 compatible driver
* Environmental Audio capable sound card

Smooth sailing just upgraded to 512 DDR memory smoking, all of the specs this is a buy, so you plunk down your hard earned (for some of us ) cash and run home for what you think will be a awesome gaming experience. Then you get home fire up the PC rip the box open through it in the PC watch the intro, the intensity builds as you start the game you get a weird black screen, a freeze. No problem Iím connected to the internet you surf your way to the designers site download the patch. A half hour later you canít find any patches, you register at their site to see if you can get help from the community. Three hours of tweaking later youíve gotten no where angry and frustrated you write the company telling them fix the problem or your copy of the crap is going back.. You donít get a reply until 3 weeks later youíve already tried to return the crap but the store will only exchange it for the same title and at that they open the box on you(ah crap). So what now the reply said ,Ē Currently due to the way ATI does [fill in the blank] and doesnít use nvidia opengl extensions so your SOL.ď

Now Iím sure many of you have went thru similar problems and others may not have had problems at all. While some things may be hardware related(overclocking & faulty hardware) or software the bottom line is itís a frustrating experience. Many people may have been thru faulty products, corrupt copy disc protection, incompatible hardware MB or power supplies, and bugs. Now I understand in coding bugs will happen but, I know that if the hardware was FULLY supported that would surely minimize the amount of bugs we see. And isnít that the bottom line ? For those of you old enough when did patches become the norm ? Patches was and should be a emergency release, not a way to pass the buck! I want you to know this is not a pro ATI rant this is a PRO-Consumer rant, the bottom line is Developers should the Hardware completely if it says itís supported.
As a consumer I have the right to use intel or SIS, VIA, AMD, Nvidia,ATI, Matrox, & whoever else I choose; a company that brings good hardware for Consumers is my kind of company. Since when does the development company call the shots ?? Sure Nvidia owners could careless but what happens when Nvidia isnít the Graphics leader anymore ? If it says it supports it then it should, if it doesnít support the hardware of my choice then I KNOW and I will not to buy it! But to falsely label your product compatible when itís not completely or only slightly above a basic level is a crime to all unsuspecting gamers. Now before you write this off as a useless rant look into your wallet, thatís right Iím not talking about a petition but a BOYCOTT. A boycott of software developers who think they run the show and release half done products that 6 months down the line gets fixed if ever companies that wonít Support your hardware but wants your money! Iím talking email friends and talk to families spread the word to everyone you know. We want our games optimized for our hardware!! Otherwise whatís the point ? I donít know about you but Iíd like a choice when it comes to sound cards, so if we donít act now we may lose the choice of video cards. Letís take the next few days to list software development companies that donít give you proper customer service & proper hardware support.
Here are mine;

Rockstar - GTA3 sucks on Radeon hardware, slow down, freezing & stutter. This is not acceptable
Irrational games - Freedom force locks on radeon hardware itís been about 4 months and they have released only 1 patch(recently) I havenít been able to test. This is unacceptable
Bioware - Neverwinter Nights - Wants your hardware to have a different companyís hardware features supported ???! This is not acceptable!

Please list the games that have given you problems on non tweaked and non overcooked systems. The hardware companies at the moment are doing acceptionally well offering value priced powerful hardware at a fraction of the cost of previous generation, and it would be in their best interest to continue to do so. Shouldnít software developers try and support some new features and a wide range of hardware ? We can make them or make them go under... the choice is yours


P.S. this was done in a hurry sorry for any punctation errors or typo's

Last edited by CowboyBebop : Sep 23, 2002 at 04:41 AM.
CowboyBebop is offline  
Old Sep 28, 2002, 04:47 AM   #2
CowboyBebop
Rage3D Sage
 
Join Date: Oct 2000
Posts: 2,849
CowboyBebop is still being judged by the masses


Default

I don't see why this was ignored but whatever
CowboyBebop is offline  
Old Sep 28, 2002, 06:23 AM   #3
Kowan
Older than dirt
 
Join Date: Sep 2002
Location: United States California
Posts: 2,206
Kowan is still being judged by the masses


Default

I don't think it was ignored, just others have posted their frustrations about games coded for certain cards first then, hopefully patched to allow any card to run well on the game.

With the success of the new 9000 line, (9700 Pro 9700 9500 and 9000) game coders will have to consider the sales to those not using what they thought was the best platform.

A ton of emails from gamers just might get them off their butts if the email stated, "I was going to buy your game/s, until I found out you don't fully support my video card and I'll be sure to tell my friends don't bother, your card's not fully supported either."
Kowan is offline  
Advertisement (Guests Only)
Login or Register to remove this ad
 


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
"GPU not supported" error after updating to forcware 196.34 ShaidarHaran Distributed Computing (Team Rage3D) 2 Mar 1, 2010 12:59 AM
dual monitors w/ supported and non-supported radeons + cat 6.6 Rail Grinder AMD Radeon Software Discussion and Support 10 Jun 28, 2006 08:03 PM
Catalyst AI is supported on R3xx hardware Nosferatu AMD Radeon Software Discussion and Support 10 Sep 22, 2004 09:18 AM
Error when starting 3Dmark2001... Settings not supported? Soong Radeon Technical Support 0 Oct 28, 2001 08:53 PM
Error when starting 3DMark20001... settings not supported? Soong AMD Radeon Discussion and Support 0 Oct 28, 2001 08:41 PM


All times are GMT -5. The time now is 01:21 AM.



Powered by vBulletin® Version 3.6.5
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
All trademarks used are properties of their respective owners. Copyright ©1998-2011 Rage3D.com
Links monetized by VigLink