Full screen Flash video causing BSOD or freeze?

[Pepsin]

I'm having a problem with my system and I just wanted to find out if it might be caused by some Catalyst bug.

The system is completely stable running Prime95, OCCT, 3DMark etc., as well as when running games. Temps appear to be fine. CPU reaches about 50C under heavy load. 4850 gets hot as hell, naturally, but that's normal for these cards.

However whenever I play a flash video and switch to full screen, the system crashes after a few minutes. Sometimes the system simply freezes completely (even the numlock LED on the keyboard stops responding to keyboard input), or I get a BOSD about IRQ_Not_Less_Or_Equal, or a BSOD with "STOP 0x0000007f".

Playing flash video normally (not in full screen) seems to work fine.

This happens in both IE and Firefox, with sites like Youtube, Hulu. This clip always seems to cause the system to crash within the first few minutes, but only if I play it in full screen:
http://www.bigvidpro.com/?v=qRbXOfm6I14EQVwyXxIwxA
In the normal view, I can view the whole clip without crashes.

I'm running Win7 Pro x64, latest Catalyst drivers. System is a Phenom II X4 955BE, 4GB RAM, Radeon HD4850 512MB, M-Audio Delta 1010LT audio card - more details under System specs.

[Farbror S]

I had a similar problem. Didn't get any BSOD, but many flash movies froze after running them for a while. Read somewhere that it could have something with the hardware acceleration in flash. Just rightclick on the window, and go into the preferences, and tick off hardware acceleration. Haven't had any movies freeze after I did this, so try and see if it helps.

Antar att du är svensk så, högerklicka i filmrutan. Inställningar. Bildskärm. Bocka av "Aktivera maskinvaruaccelration". Inte säkert det är det som är fel, men testa. Går ju snabbt att ändra tillbaka om du vill.

[kn00tcn]

i'll go test that video later

[Dyre Straits]

I've lately been watching some favorite TV episodes on HULU since they started adding in the CCs for those of us who are hearing impaired/deaf.

I have yet to have anything lock up or crash my system. And, I do view everything at Full Screen on my 22inch LCD.

Windows 7 x64, HD4770, and with both the official 9.10 and the beta 9.11s.

In the past, when I DID have some Flash problems, it was recommended to UNINSTALL the current Flash on your system, reboot, and then download the most current one. Try that and report results.

[cromwell]

[quote=Farbror S;1336073743]I had a similar problem. Didn't get any BSOD, but many flash movies froze after running them for a while. Read somewhere that it could have something with the hardware acceleration in flash. Just rightclick on the window, and go into the preferences, and tick off hardware acceleration. Haven't had any movies freeze after I did this, so try and see if it helps.

Antar att du är svensk så, högerklicka i filmrutan. Inställningar. Bildskärm. Bocka av "Aktivera maskinvaruaccelration". Inte säkert det är det som är fel, men testa. Går ju snabbt att ändra tillbaka om du vill.[/quote

I also had a similar problem where full screen would freeze while the audio kept playing. I did what Farbror S did and have had zero problems since. Right click on the running video to make the change.

[kn00tcn]

http://www.adobe.com/software/flash/about/ which version is everyone on

i'm 10.0.32.18

[Kraeshok]

If you're not on 10.0.32.18 you're in some really bad vulnerability land for Flash. Highly suggested to always use the latest flash version.

[SteveButabi]

I was getting crashing in FF while watching flash video too. Unticking hardware acceleration seems to have solved it for me also.

[Pepsin]

It was suggested in another forum that I try the Windows Debugger after I had gotten a BSOD, to find out exactly what causes the crashes - problem is, I only seem to be able to trigger complete freezes now, never the BSODs, so I don't get the memory.dmp file. When the system freezes, a short section of the audio keeps looping and the system stops responding completely.

I will try disabling hardware acceleration. However if you have to do this to make flash video playback stable, that would suggest that there's a bug either in the ATI drivers or the way flash player handles hardware acceleration.

[Compddd]

ATI's Win 7 drivers are very buggy right now, I get the same crashing while watching flash or Windows Media Player. Lets hope they fix most of this stuff in WHQL 9.11

[Crawdaddy79]

I don't get system freezes or BSODs... But my browser does crash when playing full screen flash videos... almost every time, no matter what browser.

My card is a 4850 as well.

EDIT: I take it back... I just tried to crash IE with a 10 minute HD YouTube and it didn't crash. It's crashed before... Firefox it takes less than three minutes usually.

EDIT2: Okay, I just watched the video posted in Firefox, through the duration, full screen. No crash. I don't know what's going on but I don't like it.

[Pepsin]

Originally Posted by Crawdaddy79

I don't get system freezes or BSODs... But my browser does crash when playing full screen flash videos... almost every time, no matter what browser.

My card is a 4850 as well.

EDIT: I take it back... I just tried to crash IE with a 10 minute HD YouTube and it didn't crash. It's crashed before... Firefox it takes less than three minutes usually.

EDIT2: Okay, I just watched the video posted in Firefox, through the duration, full screen. No crash. I don't know what's going on but I don't like it.

I found Youtube relatively stable while some other sites would crash (Sonicstate.com for example, but only after nearly 10 minutes in full-screen). I guess it depends on what player applet the site uses...

Over the past weeks, I've also been able to trigger a few crashes even without going into full screen mode, as well as a few freezes using non-video flash (in particular, a "streetview"-like site from a local mapping company). This happens even with hardware acceleration turned off. I wonder if my system freezes and your browser crashes are just different symptoms of the same issue, or separate things...

Also I did a clean install of Win7, only installed audio, networking and catalyst drivers, and went to watch flash video using IE8. It would still freeze up.

I wonder if these problems are system-specific issues or if they indicate a problem with ATI's Win7 drivers...? Maybe I should just go back to Vista now that SP2 is released. I was running Vista just fine for over a year, don't remember flash video locking up like this... Is it possible to force Vista (WDM 1.0) drivers to install in Win7 to see if that helps any?

I've currently installed the new Flash Player beta...will see if that helps. If not, I can always install Vista alongside Win7 and do some more testing.

There also seems to be a separate problem with flash video and hardware acceleration... Apparently, this causes videos to freeze after a few seconds when you go into full screen, but you're able to hit Esc and resume playback. This does not cause the browser or entire system to crash. I'm not experiencing that particular issue - this is much worse since it takes the entire system down with it.

[Compddd]

I guarantee it is ATI's Win 7 drivers. They are super buggy, I get black screen crashes while watching videos in WMP, or even something as simple as having WMP paused, it will just black screen.

Very sick and tired of these buggy Win 7 drivers

[Pepsin]

Originally Posted by Compddd

I guarantee it is ATI's Win 7 drivers. They are super buggy, I get black screen crashes while watching videos in WMP, or even something as simple as having WMP paused, it will just black screen.

Very sick and tired of these buggy Win 7 drivers

Maybe it's because I use K-Lite and Media Player Classic, but so far, I've not experienced any crashes outside of the browser playing embedded flash video.

However, there's a big thread here about flash crashing browsers
http://forums.adobe.com/thread/511888?tstart=0

For some, it only crashes the browser, others are getting the total freezes I'm experiencing.

This really came out of nowhere.. my system was rock solid with Vista and an overclocked Phenom 9650 for over a year, but some time after I went to a Phenom II at stock and Win7, all hell broke loose Is it possible to force an installation of the WDDM 1.0 (Vista) drivers? That would be easier than performing a clean installation of Vista... WDDM 1.1 did introduce a few new features, and with ATI, new features usually means new bugs, and also I never experienced this problems with Vista.

[micahkanchan]

I have this exact same problem. Here are my specs:

ASUS M3A32 MVP Deluxe
AMD Phenom II X4 965
Mushkin 8GB DDR2 1066
WD Velociraptor 300GB + 2 x 1.5TB Seagate
2 X AMD Radeon 5870 CF
Antec Truepower Quattro 1000 Watts
XP (32-Bit), Vista (32-Bit), S7ven (64-Bit)

I've searched all over the net and you are one of the few who have the same problem I do. Any ideas yet on a fix?

[kn00tcn]

friend with 5770 apparently is getting driver has stopped responding errors in win7 during youtube usage