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Old Jan 11, 2020, 03:30 PM   #241
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Elysian
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They didn't do a damn thing. Everything is just fine, my **** driving truck has no problems. They won't even acknowledge any problem I've documented. Can't reopen the BBB claim fast enough.
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Old Jan 11, 2020, 03:35 PM   #242
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Jesus, they didn't even do the oil change I requested.
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Old Jan 13, 2020, 09:01 AM   #243
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BBB case has been reopened.
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Old Jan 13, 2020, 09:03 AM   #244
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Damn that's some **** service! I hope the buy back goes through quickly for you.
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Old Jan 13, 2020, 10:47 AM   #245
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Damn that's some **** service!
Sadly all too common. In my experience, dealership service centers only look at the computer when analyzing problems. They don't test drive the vehicle, or if they do, it's only for a few minutes. Who cares if the tranny is about to fall out? If there are no errors on the OBD2, the problem doesn't exist.

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I hope the buy back goes through quickly for you
Ditto.
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Old Jan 13, 2020, 10:51 AM   #246
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My neighbor loves his Silverado, he had an older one and and bought a 2018 not too long ago, hasn't had a single issue. I think GM puts all the effort into their full size pickups and Corvette and screw everything else.
I'm still loving my '07H2 Silverado 1500 Z71. Aside from the airbag light being on, which I need to get fixed at some point, it's been a great truck.
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Old Jan 13, 2020, 01:57 PM   #247
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Differential acted up again on the drive back from lunch, but "no problem" right?
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Old Jan 14, 2020, 07:34 AM   #248
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Jeez dude - how has your lawyer not gotten you a new truck yet?

Every time I peek into this thread I go home and hug my beat up old '03 Ram...
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Old Jan 14, 2020, 07:49 AM   #249
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I'm not lawyered up yet. I'm doing this through the BBB. If it doesn't work out as expected I will get a lawyer involved.
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Old Jan 14, 2020, 07:51 AM   #250
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Take out a full page add in the local paper, detailing your problems and pointing out how the dealer won't help. Give the dealer enough bad press and I guarantee you'll have a new truck sitting in your driveway shortly. Or, at worst, a full refund.

Do you have the equivalent of "7 on your side" (local ABC news station in San Francisco that investigated complaints like this and usually got great results for people)? Might be worth a try if anything like that exists locally.
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Old Jan 14, 2020, 07:55 AM   #251
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I'm working through the lemon law process, BBB thinks I have a case for a full buyback, so I'll wait it out. My BBB rep told me he'll have an offer with me in 14 days or less from yesterday.
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Old Jan 14, 2020, 07:57 AM   #252
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I'm working through the lemon law process, BBB thinks I have a case for a full buyback, so I'll wait it out. My BBB rep told me he'll have an offer with me in 14 days or less from yesterday.
Good luck.
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Old Jan 14, 2020, 08:51 AM   #253
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I'm working through the lemon law process, BBB thinks I have a case for a full buyback, so I'll wait it out. My BBB rep told me he'll have an offer with me in 14 days or less from yesterday.

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Good luck.
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Old Jan 21, 2020, 07:16 AM   #254
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GM called me while I was out of town about what was going on. Was a short call, I'm on my 3rd GM rep now, seems I get a new one for each phase of this thing.
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Old Jan 21, 2020, 06:05 PM   #255
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Quote:
Originally Posted by Elysian View Post
GM called me while I was out of town about what was going on. Was a short call, I'm on my 3rd GM rep now, seems I get a new one for each phase of this thing.
What is GM doing exactly?
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Old Jan 22, 2020, 06:21 AM   #256
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Elysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling freshElysian kills 99.99% of germs and leaves hands feeling fresh


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We're at the proposal stage. They propose a resolution, I decide if I accept or not.
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Old Jan 22, 2020, 09:38 AM   #257
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Started working on the replacement vehicle this morning. Financing secured, we'll see what I come up with. This process should come to a close hopefully by this Monday, but potentially another 2 weeks past that.
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Old Jan 22, 2020, 01:55 PM   #258
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Put a deposit on this today.



More pics here:

https://imgur.com/a/dVKEq6b

It's a 2018, has 29k miles on it, CPO for 5 years after original delivery date, unlimited mileage. Price was really good, and they gave me a bit of a military discount, car is near mint. Found it in Georgia, having it shipped here.
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Old Jan 22, 2020, 03:00 PM   #259
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It's a 2018, has 29k miles on it, CPO for 5 years after original delivery date, unlimited mileage. Price was really good, and they gave me a bit of a military discount, car is near mint. Found it in Georgia, having it shipped here.
You could certainly do a lot worse for $33k.

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Old Jan 22, 2020, 03:06 PM   #260
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You could certainly do a lot worse for $33k.

Actually got them to knock off $700, but then shipping added $600 and taxes added nearly $2500. Still happy with the deal, as long as there's nothing hiding when I take delivery. Will be doing a thorough inspection.
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Old Jan 22, 2020, 03:42 PM   #261
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Damn that's a sweet ride!
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Old Jan 22, 2020, 04:01 PM   #262
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That's a definite upgrade!

Sweet ride!
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Old Jan 22, 2020, 04:23 PM   #263
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Going from a Chevy Colorado to an Audi Awesomesauce. Great job!
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Old Jan 22, 2020, 04:56 PM   #264
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We're at the proposal stage. They propose a resolution, I decide if I accept or not.
I see. So what happens if GM lowballs you, and you both reach a stalemate in the process? Who settles the matter then? Does it go to court or arbitration?

Also, congratulations on your new Audi!
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Old Jan 22, 2020, 05:21 PM   #265
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I see. So what happens if GM lowballs you, and you both reach a stalemate in the process? Who settles the matter then? Does it go to court or arbitration?

Also, congratulations on your new Audi!
I believe if the first offer isn't good it goes to arbitration, which is binding.
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Old Jan 22, 2020, 10:22 PM   #266
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That is a beautiful car! No comparison to that Colorado. I'm somewhat jelly.
Nah, good for you!
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Old Jan 22, 2020, 10:39 PM   #267
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Awesome! Love the color. Good luck, hope everything works out.
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Old Jan 23, 2020, 07:39 AM   #268
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I love the color as well. My only criteria on color was not black, this is actually perfect for me. I park outside of a stone mill every day, so a black or white car shows the stone dust a lot. A grey color won't show it quite as much.

I'm going to wash it a lot I think. I didn't really feel the need with any of my cars since my 2001 3 series, but this one is special.

Dealer overnighted the paperwork yesterday, can't wait for it to get here.
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Old Jan 23, 2020, 02:07 PM   #269
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Just signed my life away. Dealer told me they're trying to have the car picked up tomorrow or Saturday. Best I can tell it's a 2-4 day trip, so hoping to have the car here early next week!
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You guys are closet communists.
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Old Jan 23, 2020, 03:03 PM   #270
Clockwork
Radeon Arctic Islands
 
Join Date: Mar 2001
Location: United States Wisconsin
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Originally Posted by OverclockN' View Post
Awesome! Love the color. Good luck, hope everything works out.
Yeah, hopefully not like what happened to this guy:

https://youtu.be/lFVMq-dbHsk

(note: the above is just for entertainment - I think Elysian did good by finding a CPO at a good price and didn't worry about the dealership being far away...it's how I would have done it and I am sure it will turn out great)
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